Tech Innovator

Neavo.io Terms of Use

Please read and consider the following provisions carefully. Any one or more of the following: your clicking “I agree” below, your signing these Terms of Use, or your actually accessing or using the Neavo.io Services (as defined below) constitutes your binding and enforceable agreement to the provisions of this document.

These Terms of Use (as updated from time to time, the “Terms”) constitute an agreement between Neavo.io Ltd. (“Neavo.io”), an Israeli company with an address at 121/53 Begin Rd., Tel Aviv 4721625, Israel, c/o Pearl Cohen, and you or the corporate entity you represent (“User”). If you are using Neavo.io’s services on behalf of an entity, you hereby represent to us that you are lawfully able to enter into these Terms on behalf of the User and bind the User to these Terms.

1. Definitions; Term

1.1 The “Services” or the “Neavo.io Services” means any of the services detailed in these Terms or otherwise offered on Neavo.io’s platform from time to time.

1.2 “Privacy Policy” means Neavo.io’s privacy policy, as updated from time to time, which can be found at any time at neavo.io/Privacy.

1.3 “Data Results” means all data output generated from your usage of the Services. All usage of the Data Results, including by you and by Neavo.io, is subject to the Privacy Policy.

1.4 “License” means the limited, revocable and non-transferable license (with no right to sublicense) granted hereunder by Neavo.io to User during the term of effect of these Terms, to access and use the Neavo.io’s platform and receive the Services, solely for the User’s reasonable, internal commercial purposes and business operations.

1.5 “Effective Date” means the date on which these Terms and the License greanted hereunder take effect, being the earlier of (i) when you sign up to the Neavo.io services and (ii) when you first access or use the Neavo.io services.

1.6 The agreement between you and Neavo.io commences on the Effective Date, and shall continue in force and effect until terminated in accordance with Section 9 of these Terms.

2. Neavo.io’s Responsibilities

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2.1 During the term of the agreement between you and Neavo.io, Neavo.io will provide the License and make the Services available to User, in accordance with the provisions of these Terms and any other agreements between Neavo.io and User, if applicable.

2.2 Neavo.io will not provide the Services nor any Data Results where such provision may, at Neavo.io’s sole discretion, infringe or violate any applicable laws or regulations, or any third party rights.

2.3 Neavo.io shall have the right, but not the obligation, to monitor User’s use of the Services for billing purposes and to verify there is no misuse or network abuse. Neavo.io may share the User’s relevant information with any authority in case of a complaint, investigation or a lawsuit, if Neavo.io determines that it is necessary in order to comply with any subpoena, judicial or governmental requirement, or order.

2.4 Certain Services may be made available only subject to Neavo.io’s completion of a successful compliance review process of the User. Such review may include a Know Your User process, video calls with the User and any other measures that Neavo.io decides, at its sole discretion, are necessary to approve User’s use of the Service. User undertakes to cooperate with Neavo.io and provide it with any information reasonably required as part of the compliance review process, in order to receive access to such Services.

2.5 Neavo.io reserves any and all rights not expressly granted under these Terms, including, without limitation, any and all rights in and to its proprietary platform, website and software.

3. Suspension

Neavo.io in its sole discretion, and at any time, may suspend User’s right to access or use the Services, on a temporary or permanent basis, immediately upon written notice to User, if Neavo.io determines that:

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3.1 User’s use of or registration to a Service (i) poses a security risk to Neavo.io or its Services or any third party, (ii) may adversely impact Neavo.io or any of its users, including by way of causing a user to be blocked from certain websites, networks or services, (iii) may subject Neavo.io, its affiliates, or any third party to liability, or is in breach under any applicable laws or regulations, (iv) may be fraudulent, or (v) may disparage or devalue Neavo.io’s reputation or goodwill; and/or

3.2 User is in actual or threatened breach of these Terms, including if User is late on its payment obligations; and/or

3.3 User has violated any of its representations, warranties or covenants under these Terms or any other representations, warranties or covenants provided to Neavo.io associated with User’s use of the Services.

4. User Warranties and Representations

The User warrants and represents to Neavo.io that:

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4.1 User is aware that the Services may only be used by individuals that are at least 18 years old and at least the legal age allowed for by the applicable jurisdiction. The User represents and warrants that, to the extent it is an individual, it is of legal age, as described above. User further acknowledges that Neavo.io may require proof of age as a condition for the provision of the Service.

4.2 Any information provided by User to Neavo.io in connection with access to the Services shall be accurate, complete and not misleading. To the extent that the use of the Services will contain any personal information, that is intended for processing by Neavo.io as a “data processor” (as the term is defined in the applicable privacy legislation), then the provision of the Services will also be subject (i) to Neavo.io’s Privacy Policy and (ii) to a separate Data Protection Addendum (DPA) if entered between Neavo.io and the User.

4.3 The User will be solely responsible for any actions it performs based on the use of the Service.

4.4 The User is responsible for protecting its username and/or password to access the Service. The User may not share its account privileges with anyone or knowingly permit any unauthorized access to the Service. The accounts of those involved will be disabled if sharing is detected.

4.5 The User shall not use the Services in violation of applicable law or regulations or any third party rights (including intellectual property rights) and not use the Service in any manner or for any purpose other than as stated in the intended use case provided to Neavo.io, if applicable.

4.6 The Data Results provided by Neavo.io may only be used for legally valid purposes and in accordance with all applicable laws and regulations which may apply, both domestic and international, including without limitation applicable privacy and marketing communications legislation. User’s usage of the Data Results is and shall remain subject to all applicable laws, including without limitation data protection and privacy laws. To the extent applicable to processing of personal data, User is solely responsible for determining the lawful grounds, providing notices, respecting data subject rights, and all other related obligations.

4.7 The User acknowledges that in the Data Results provided by Neavo.io do not constitute legal, financial, commercial, or other advice, and any reliance on such insights is done solely at the User’s discretion and at its own risk.

5. User Negative Covenants

The User hereby undertakes to Neavo.io that it shall not, and it shall not enable, assist or support another, in doing any of the following:

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5.1 Use the Services to: (i) distribute or enable malware, including but not limited to viruses, adware, worms, trojan horses, warez, spyware or any other similar malicious activities and products or any other computer code, files or programs designed to interrupt, hijack, destroy, limit or adversely affect the functionality of any computer software, hardware, network or telecommunications equipment; (ii) cause any network resource to be unavailable to its intended users, including, but not limited to, via “Denial-of-Service” (DoS) or “Distributed Denial-of-Service” (DDoS) attack; (iii) distribute any unlawful content or encourage any unlawful activity; (iv) cause any damage or service disruption to any third party computers or service; or (v) enhance or operate a service that competes with the Services.

5.2 Use other systems, products or services that infringe upon the patents and other intellectual property rights of Neavo.io.

5.3 Engage in any resale of the Services in whole or in part, without Neavo.io’s prior written authorization.

5.4 Copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, or create derivative works of any Service or any part thereof, including without limitation by using the Service in order to perform a mapping of IP addresses used by Neavo.io in the provision of the Service, without Neavo.io’s prior written approval. It is hereby clarified that IP addresses used as part of the provision of the Service are personal and confidential information, and any unauthorized use of such information is strictly prohibited and may be considered breach of applicable law and/or third party rights.

5.5 Use scraping, data mining, crawlers, robots, or any type of extraction tools in connection with the Services.

5.6 Distribute, transmit, reproduce, publish, license, transfer, or sell any Data Results in order to offer a product which is similar or competitive with the Services or any part thereof.

6. Consideration

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6.1 Following any free trial or demo period (if granted by Neavo.io), User will enter a valid payment method as a condition for further use or access to the Service, for payment of such consideration as shall be stated in a specific statement of work or on the User’s dashboard (the “Subscription Fees”). The Subscription Fees shall be non-cancelable and non-refundable.

6.2 All payments due under these Terms shall be payable in United States dollars. In the event payments are received in a different currency, conversion of foreign currency to US dollars shall be made at the applicable conversion rate on the invoice date. Such payments shall be without deduction of exchange, collection, or other charges.

6.3 Prices are net of any withholding or other taxes and the User shall be solely responsible for payment of all such applicable taxes, levies, or duties.

6.4 User consents to receive electronic invoices and receipts from Neavo.io.

6.5 In the event of non-payment of the Subscription Fees in accordance with the terms hereof, the User agrees to pay for the costs and expenses of collection of any unpaid deficiency in the User’s account, including, but not limited to, attorney’s fees, court costs and any other costs incurred or paid by Neavo.io.

7. Confidentiality

If either Party (the “Receiving Party”) obtains access to Confidential Information (as defined below) of the other Party (the “Disclosing Party”), in connection with the negotiation of or performance under these Terms, then the Receiving Party agrees that:

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7.1 As between the parties hereto, the Disclosing Party shall retain ownership of the Confidential Information and the Receiving Party shall not acquire any rights therein, except the right to use such Confidential Information solely to the extent and for the purposes provided in these Terms.

7.2 The Receiving Party shall use at least the same degree of care to protect the Confidential Information from unauthorized disclosure or access as the Receiving Party uses to protect its own Confidential Information, but not less than reasonable care, including measures to protect against the unauthorized use, access, destruction, loss and alteration of such Confidential Information.

7.3 Except as otherwise provided in these Terms, no Confidential Information disclosed pursuant to these Terms shall be disclosed or made available by the Receiving Party to any third party for any purpose, except to an officer, agent, employee, consultant or subcontractor who needs to know the Confidential Information for the performance of these Terms, and provided that such representative agrees to be bound by written agreement sufficient to require them to treat Confidential Information in accordance with these Terms. The Receiving Party agrees to indemnify the Disclosing Party for any violation or breach of such restrictions.

7.4 For purposes of these Terms, “Confidential Information” shall mean all information disclosed by the Disclosing Party to the Receiving Party in connection with the Terms, whether in oral form, visual form or in writing, including but not limited to: all specifications, formulas, ideas, methods, processes, plans, marketing information, materials, financial statements, analyses, notes, legal documents and other data and information (in whatever form), as well as improvements, patents (whether pending or duly registered), trade secrets, know-how, customer lists, customer information, end-user information, and any information provided to the Disclosing Party by a third party under a confidentiality agreement or which the Disclosing Party is otherwise legally obligated to keep in confidence, relating to the Disclosing Party, and information learned by the Receiving Party from the Disclosing Party through inspection of Disclosing Party’s property, that relates to the Disclosing Party’s business, products, plans, finances, research, development, know-how or personnel. Without limiting the generality of the aforesaid, the Subscription Fees under these Terms shall also be considered as Confidential Information.

7.5 Notwithstanding the aforesaid, Confidential Information will not include: (i) Information that the Receiving Party received rightfully from a third party which had the right to transfer or disclose it, without default or breach of these Terms; (ii) Information that was previously rightfully known by the Receiving Party free of any obligation to keep it confidential; (iii) Information that becomes publicly known through no wrongful act of the Receiving Party; or (iv) Information that is independently developed by the Receiving Party without reference to, use of, or access to the Confidential Information of the Disclosing Party, as shown by Receiving Party’s written records.

7.6 The Receiving Party may disclose Confidential Information pursuant to a subpoena, judicial or governmental requirement, or order, and the Receiving Party shall not be liable in damages for any such disclosure of Confidential Information.

7.7 Nothing herein shall be interpreted as restricting Neavo.io’s right to use User’s name and/or logo in its promotional materials and on Neavo.io’s website.

7.8 The confidentiality obligations under these Terms will survive any expiration or termination of these Terms, for any reason.

8. Warranties, Liability and Indemnification

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8.1 Disclaimer of Warranties. NEAVO.IO IS PROVIDING THE USE OF THE SERVICES AND/OR THE DATA RESULTS ON “AS IS” BASIS, AND IT EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, TO THE CONDITION, VALUE OR QUALITY OF THE SERVICES AND/OR THE DATA RESULTS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, ACCURACY, ABSENCE OF VIRUSES OR ANY DEFECT THEREIN, WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. NEAVO.IO FURTHER EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES THAT THE USE OF THE SERVICES WILL BE CONTINUOUS, UNINTERRUPTED OR ERROR-FREE, OR THAT ANY INFORMATION CONTAINED THEREIN WILL BE ACCURATE OR COMPLETE.

8.2 Limitation of Liability. IN NO EVENT WILL NEAVO.IO BE LIABLE UNDER THESE TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES OR FOR ANY LOSS, PROFITS OR REVENUE (WHETHER IN CONTRACT, TORT, NEGLIGENCE OR ANY OTHER LEGAL THEORY) IN ANY WAY RELATING TO THESE TERMS (A “LIABILITY EVENT”), EVEN IF NEAVO.IO HAD BEEN INFORMED IN ADVANCEOF THE POSSIBILITY OF SUCH DAMAGES. NEAVO.IO’S AGGREGATE LIABILITY UNDER THESE TERMS FOR ANY CLAIM OR DAMAGE OR SERIES OF SUCH IS LIMITED TO THE AMOUNT OF FEES ACTUALLY RECEIVED BY NEAVO.IO FROM USER UNDER THESE TERMS DURING THE SIX-MONTH PERIOD PRIOR TO THE OCCURRENCE OF THE LIABILITY EVENT, OR TO US$ 100.00 (ONE HUNDRED DOLLARS), WHICHEVER AMOPUNT IS GREATER.

8.3 Indemnification. AN “INDEMNIFIABLE CLAIM” IS A CLAIM, DEMAND, SUIT OR PROCEEDING MADE OR BROUGHT AGAINST NEAVO.IO BY A THIRD PARTY ALLEGING THAT THE USER’S USE OF ANY SERVICE INFRINGES OR MISAPPROPRIATES SUCH THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS, BREACHES APPLICABLE PRIVACY LAWS OR ANY OTHER APPLICABLE LAW, AND/OR CAUSES DAMAGE TO SUCH THIRD PARTY, PROVIDED THAT SUCH CLAIM IS NOT BASED ON NEAVO.IO’S BREACH OF THESE TERMS OR ANY APPLICABLE LAW. USER WILL DEFEND, HOLD HARMLESS AND INDEMNIFY NEAVO.IO FROM ANY DIRECT DAMAGES, ATTORNEY FEES AND COSTS FINALLY AWARDED AGAINST NEAVO.IO AS A RESULT OF, OR FOR ANY AMOUNTS PAID BY NEAVO.IO UNDER A COURT-APPROVED SETTLEMENT, OF AN INDEMNIFIABLE CLAIM, PROVIDED THAT NEAVO.IO (A) PROMPTLY GAVE USER WRITTEN NOTICE OF THE INDEMNIFIABLE CLAIM, (B) DOES NOT NEGOTIATE OR ENTER INTO ANY SETTLEMENT FOR THIS MATTER WITHOUT USER’S PRIOR WRITTEN CONSENT, (C) GIVES USER CONTROL OF THE DEFENSE AND SETTLEMENT OF THE INDEMNIFIABLE CLAIM (EXCEPT THAT USER MAY NOT SETTLE ANY INDEMNIFIABLE CLAIM UNLESS IT UNCONDITIONALLY RELEASES NEAVO.IO OF ALL LIABILITIES), AND (D) GIVES USER ALL REASONABLE ASSISTANCE IN MANAGING THE DEFENSE AGAINST THE INDEMNIFIABLE CLAIM, AT USER’S EXPENSE. USER’S OBLIGATIONS ABOVE DO NOT APPLY TO A CLAIM AGAINST NEAVO.IOWHICH IS BASED ONLY ON NEAVO.IO’S BREACH OF THESE TERMS.

9. Termination

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9.1 Unless a separate agreement or statement of work agreed upon between the parties has set a pre-determined period for the provision of the Services, either party shall have the right to terminate the engagement under these Terms immediately at any time by providing the other party written notice. Such notice shall enter into effect, and the engagement under these Terms will terminate, at the end of the calendar month at which the written notice was received, without the terminating party incurring any liability towards the other party by virtue of such termination.

9.2 In addition, Neavo.io shall be entitled to terminate the engagement under these Terms immediately for cause by providing written notice to the User if (a) any act or omission by User entitles Neavo.io to suspend User’s access or use of the Services, as described in Section 3 above; (b) the User is in breach of any representation, warranty or covenant found in these Terms or provided to Neavo.io in connection with User’s use of the Services; (c) the User engages in any action or activity that, in Neavo.io’s discretion, places Neavo.io at risk under any applicable law or regulation. Neavo.io shall not be liable to the User or any third party for the termination of the engagement under these Terms under such circumstances.

9.3 Upon termination, any outstanding consideration amounts shall immediately become due and payable (including without limitation, for Services or Data Results not yet provided to the User), the license granted herein shall be terminated, and the User shall immediately cease accessing and using the Services.

10. Miscellaneous

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10.1 These Terms constitute the entire agreement and understanding between the parties with respect to the matters referred to herein.

10.2 All notices or other communications hereunder shall be given by email to the email address provided by the parties as part of the registration to the Services.

10.3 To the extent not prohibited by applicable law, the User waives the right to litigate in court or an arbitration proceeding any dispute related to these Terms as a class action, either as a member of a class or as a representative.

10.4 These Terms shall be governed by the laws of the State of Israel, excluding its conflict of law rules, and the courts of Tel Aviv, Israel shall have exclusive jurisdiction over any matter arising as a result of or under these Terms.

10.5 If any provision of these Terms will be held by a court of competent jurisdiction to be contrary to any law, the remaining provisions will remain in full force and effect as if such provision has never existed.

10.6 No failure or delay on the part of any party hereto in exercising any right, power or remedy hereunder shall operate as a waiver thereof.

10.7 Neavo.io may, at any time, and at its sole discretion, modify these Terms, by public posting and/or specific notice to the User. Any such modification will be effective immediately upon the earlier of public posting or specific notice to the User. User’s continued use of any part of the Services following such modification constitutes irrevocable acceptance of the modified Terms.

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Last Updated April 4, 2025