Tech Innovator

Neavo.io Privacy Policy

Highlights and Purposes of this Privacy Policy

Neavo.io Ltd. (referred to as "Neavo.io", "we", or "us") is the owner of the website neavo.io (the “Site"), certain proprietary software, and accompanying services, features, content, and applications offered by us (collectively referred herein as the “Services"). We are concerned about your privacy, and have designed this Privacy Policy in order to provide you with all required information about our privacy practices and thus help you decide whether to use the Services.

This Privacy Policy addresses both users who actively choose to use our Services and individuals whose personal data we may process as part of our operation. If applicable to you, by accessing and using the Services, or providing information to us in other formats (including with respect to your users and clients), you agree and accept the terms of this Privacy Policy as amended from time to time, and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE CEASE USING THE SERVICES IMMEDIATELY AND UNINSTALL WHERE RELEVANT.

At Neavo.io, we are in the business of data and thus we take data privacy very seriously. Our customers entrust us to empower their businesses and help them grow with clean, compliant, and ethically sourced data, while always maintaining the highest possible standards of privacy. Our products and services involve sensitive data and operate on a global scale, and as such we continuously monitor the dynamic global privacy landscape and adapt accordingly to ensure complete compliance with privacy laws, including the European Union's General Data Protection Regulation (GDPR), the United Kingdom’s GDPR, and California's Consumer Privacy Act (CCPA), including regulations thereunder. If you are a resident of such territories, you might be entitled to additional rights under the GDPR or CCPA as applicable.

Please feel free to read on for a detailed breakdown of our privacy policy, or contact us at privacy@neavo.io with any questions regarding our policy or data legislation compliance. If you have a disability, you may contact us to receive and access this Privacy Policy in an alternative format.

What types of information do we collect?

We collect the following types of data with respect to you and/or your clients and users, when you use the Services ("User Data"):

· Non-Personal Information. This is information that is unidentified and non-identifiable, which is generated by a user's activity. Such non-personal information may include the following information - browser type, web pages you visit, time spent on those pages, mouse and keyboard activity on those pages, access times and dates.

· Personal Information. Personal information is information that identifies you or may identify you. The Personal Information we may collect and retain includes your IP address, your name and email address, identifying documents (driver license/ID/passport), office/home address, screen name, payment and billing information or other information we may ask from time to time as will be required for the on-boarding process and services provisioning. In some cases, we may record audio or video calls with you, in order to comply with User compliance evaluation requirements we are subject to and our internal guidelines. When you create an account on the Services you may be able to do so by using your credentials with a designated third party website or service ("Third Party Account"). Doing so will enable you to link your account and your Third Party Account. If you choose this option, a Third Party Account pop-up box will appear that you will need to approve in order to proceed, and which will describe the types of information that we will obtain. This information includes your Personal Information stored on your Third Party Account, such as user-name, email address, profile picture, birthday, gender and preferences. Any anonymous Information that is specifically connected or linked to any Personal Information is treated by us as Personal Information, as long as such connection or linkage exists. If we combine non-personal information with personal information, we will treat the combined information as personal information.

· Registering through social network account: When you register or sign-in to the Services via a social network account, we will have access to basic information from your social network account, such as your full name, home address, email address, birthdate, profile picture, friends list, personal description, as well as any other information you made publicly available on such account or agreed to share with us. At all times, we will abide by the terms, conditions and restrictions of the social network platform.

· Public Data: In addition to User Data, we may also collect publicly posted personal data from various online sources. Such information will include, in most cases, basic contact information such as name, email and job title.

Legal basis for processing

Processing of User Data is necessary for the performance of our contractual obligations towards you and providing you with our Services, to protect our legitimate interests, and to comply with our legal obligations.

Processing of Public Data is done in accordance with our legitimate business interest, as long as such interest does not override your fundamental rights and freedom.

How do we use your information?

We use User Data in order to provide you with the Services and to comply with our legal requirements and internal guidelines. This means that we will use the information to set up your account, provide you with support regarding the Service, communicate with you for updates, marketing offers or concerns you may have, and conduct statistical and analytical research to improve the Services. We may use Public Data in order to provide our users with our Services.

Information we share

We do not sell or rent any User Data. We may share Public Data with our users in order to provide our Services.

We may disclose Personal Information to other trusted third party service providers or partners for the purposes of providing you with the Services, storage and analytics, and to comply with our legal requirements and internal guidelines. We may also transfer or disclose Personal Information to our subsidiaries and affiliated companies.

We may also share your Personal Information and other information in special cases if we have good reason to believe that it is necessary to: (1) comply with any applicable law, regulation, subpoena or court order; (2) detect, prevent or otherwise address fraud, security, violation of our policies or technical issues; (3) enforce the provisions of this Privacy Policy or any other agreements between you and us, including investigation of potential violations thereof; and/or (4) protect against harm to the rights, property or safety of us, our partners, our affiliates, users, or the public.

Processing of data outside the EEA

Note that we are based in Israel and some of the data recipients listed above may be located outside of the European Economic Area (EEA). In such cases we will share your data only (i) with recipients located in such countries as approved by the European Commission as providing an adequate level of data protection, or (ii) subject to legal agreements ensuring an adequate level of data protection.

Security and Confidentiality Measures

We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. Our employees and contractors are subject to confidentiality obligations. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.

Your Choices and Rights

We aim to give you ways to update your information quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

If you are a resident of the European Union, note that the following rights specifically apply regarding your personal information: (1) Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information; (2) Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format; (3) Request rectification of your personal information that is in our control; (4) Request erasure of your personal information; (5) Object to the processing of any personal information by us; (6) Request to restrict processing of your personal information by us; and/or (7) Lodge a complaint with a supervisory authority.

However, note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. To exercise such right, you may contact us at: privacy@neavo.io.

Data Retention

We will retain your personal information for as long as necessary to provide the Services, to comply with our legal obligations, to resolve disputes, and/or to enforce our policies. Retention periods shall be determined taking into account both the type of information collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Information Warranty Disclaimer

Notwithstanding anything else in this Policy, we are not responsible for the accuracy, correctness, completeness and security of any of the information we gather, store, and disclose to you or to anyone else.

Our policy only addresses the use and disclosure of information provided to us or collected by us. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party to which you choose to disclose information.

If you provide us with information relating to any third party, such as your clients and users, for the purpose of us providing you with the Services, then - while you are not required to make any representation with respect to the accuracy, correctness, completeness or security of the information you provide to us - you are representing to us, knowing that we rely on such representation, that you have the right to provide us with such information legally, including having received in advance required consents (if any) and having complied in advance with required conditions (if any) for disclosing such information to us.

You also acknowledge that if you provide us with information which is not accurate, correct and complete, then the results of the Services will be less accurate, correct, complete, and beneficial to you, and we will not be liable for this.

Change of Ownership

In the event of a change of ownership or control in Neavo.io, including without limitation through acquisition, merger, or sale, we reserve the right to transfer all or part of the User Data and Public Data we store in our systems. You acknowledge that in the event of bankruptcy, insolvency, or receivership, we may have no control over the use and transfer of your personal information.

Changes to this Privacy Policy

This Policy may be revised from time to time at our sole discretion, so check it regularly. The last revision will be reflected in the "Last Updated" heading below. Any change of this policy will also be posted on the Site. Your continued use of the Services following any such changes will be considered as your consent to the amended Privacy Policy.

Contact Us

If you feel that your privacy or data were not treated in accordance with our Privacy Policy, or if you believe that your privacy has been compromised by any person in the course of using the Services, we urge you to contact Neavo.io at: privacy@neavo.io and our privacy officer shall promptly investigate the matter.

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All rights reserved

Last Updated April 4, 2025